I was presenting at a practice management meeting in Nashville, TN last weekend discussing barriers to using medications. The general purpose of the meeting was how doctors can work more efficiently in an increasingly complicated healthcare landscape and better connect with their patients.

I was impressed with the cooperative spirit at this meeting. Little things like talking at eye level or slightly above can make a huge difference in terms of establishing a connection with patients. There is very little in between in these relationships as it turns out. This will be an increasingly important piece of patient interaction as healthcare will continue to get more complicated before it gets more streamlined over the next few years.

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